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- Wan Hon Integrated Home Care Service Team
Wan Hon Integrated Home Care Service Team
Contact Us
| Address: | Unit 4, G/F, Hon Pak House, Wan Hon Estate, Kwun Tong, Kowloon, Hong Kong |
| Tel： | 3590 8856 |
| Fax： | 3590 8986 |
| Email： | whihcst@hkcs.org |
Introduction
“Wan Hon Integrated Home Care Service Team” (WHIHCST) was established in 1997. During the preliminary stage of service provision, while the site in Wan Hon Estate was under construction, a provisional office was set up in Sau Mau Ping Community Centre to provide home care services for the needy. Upon the completion of Wan Hon Estate, “Wan Hon Integrated Home Care Service Team” was moved into the new office premise since then.
Service Purpose
Integrated Home Care Service Team is a community support services providing a wide range of care and services to the elders, the disabled, individuals and families with social needs, so as to actualise the rationale of “aging in place” and “continuum of care”.
Service Objective
To help service users to achieve and maintain an optimal level of functioning and independence, and to prevent premature and inappropriate admission to hospitals and residential care.
Service Target
Ordinary Cases
- Aged 60 or above living in the community
- Disabled and the sick
- Individuals and families with social needs
Frail Cases
- Aged 60 or above living in the community and not receiving institutional service; and
- Assessed and recommended for Community Care Services or Residential Care Services under the Standardised Care Need Assessment Mechanism for Elderly Services.
- Carers of the service users of IHCS
HSMI* cases
- Aged 60 or above living in the community and not receiving institutional care;
- Waitlisting for IHCS(OC); and
- Assessed to be at the state of mild impairment or above under a designated assessment tool; or
- Assessed and recommended for “Home Support Services” under Standardised Care Need Assessment Mechanism for Elderly Services, and referred to the respective IHCS team by social worker.
* HSMI: Home Case and Support Service for Elderly Persons with Mild Impairment
Scope of Services
| Ordinary Cases | Frail Cases | HSMI Cases | |
| Care management and assessment |  | ||
| Personal care | | | |
| Simple nursing care | | | |
| Basic and special nursing care | | ||
| Household cleaning service | | | |
| Environment risk assessment and home modifications suggestions | | | |
| Meal service | | | |
| Speech therapy | | ||
| Carer support and training | | | |
| Case referral service | | ||
| Escort service | | | |
| Elderly sitting | | | |
| Purchase and delivery of daily necessities | | | |
| Child-minding | | ||
| Rehabilitation exercises | | ||
| General physical exercise | | ||
| Counselling service | | ||
| 24-hour emergency support | | ||
| Arranging respite service | |
The scope and frequency of services will be designed by our service team according to the needs of individual service users.
Besides the services mentioned above, we also organize volunteer visits, social activities and make service referrals so as to enhance service users’ social networks and enable them to have positive outlook of life in the community.
Fee
Service users are required to make co-payment with amounts determined on the basis of their household income, and may be revised annually.
Application for Service
Ordinary and HSMI cases
Applicants can approach respective Integrated Family Service Centres/ Integrated Services Centres, Medical Social Service Units, District Elderly Community Centres, Neighbourhood Elderly Centres or Social Centres for the Elderly for referrals or Integrated Home Care Services Teams (IHCSTs) direct for application and arrangement of assessment.
Frail cases
Applicants can approach respective Integrated Family Service Centres/ Integrated Services Centres, Medical Social Service Units, District Elderly Community Centres, Neighbourhood Elderly Centres or Social Centres for the Elderly for referrals and arrangement of Standardised Care Need Assessment for Elderly Services. For further enquiry on the Standardised Care Need Assessment for Elderly Services for frail cases, please contact the Standardised Care Need Assessment Management Offices (Elderly Services) [SCNAMO(ES)s].
Termination of Service
Self-withdrawal
Service users can inform our social workers for termination of service.
Discharge arrangement
Ordinary and HSMI cases
- Services will be terminated according to the result of service assessment.
Frail cases:
- Services will be terminated for the following conditions:
- Self-withdrawal, suspension of service over 30days (such as long hospitalisation or departure etc.), improved self-care ability, other support network available, institutionalisation, deceased.
Service Boundary
| Case Category | Ordinary Case | Frail Case |
| Service Boundary | Po Pui Court, Wo Lok Estate, Wan Hon Estate, Hong Ning Road (Even no.), East of Hong Ning Road (including Wan Hon Street, Ka Lok Street, Sung Yan Street, Shui Wo Street, Shui Ning Street, Yuet Wah Street, Tin Heung Street, Hip Wo Street, Mut Wah Street, Fu Yan Street, Yue Mun Square) | Kwun Tong
|
Office hours
| Mondays to Saturdays (Public Holidays inclusive) | 8:30am- 6:00pm |
| Sundays and the 1st to 3rd day of Lunar New Year | Closed (but services can be arranged for service users with special needs) |
Inquiries and Comments
For any inquiries and comments, please contact us on 3590 8856 or visit our team in person during opening hours.
